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- Raise a request on behalf of *
By default your own name/e-mailaddress is set, meaning you will be the reporter of the ticket.
If you want to raise a ticket on behalf of a colleague please change the requester by using the arrow and start typing the name of your colleague and select your colleagues name/ email address.
- Summary *
Add a summarized title for your request in this field.
- Description
Add your request in the Description field
- Attachment
Add a attachment by simply drag and drop, copy/paste a file or screenshot into the ticket form or use the browse functionality to select a file on your computer.
- Requested Participants
Use the Search bar to add participants/ stakeholders.
Participants of a ticket will receive the same notifications as the reporter and can turn off notifications at any time in their own portal settings. - P&A Customer Inquiry Form (Required)
Per customer type a Inquiry form is included.
Select the subject and provide the requested information.
- After filling in the form use the
or 
button
To submit your request select the Create button
To cancel your request select the Cancel button, the form will not be saved.
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