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If you'd like to understand trends in Jira, but don't know how to build your own dashboard, feel free to contact the Jira COP so we can help you build what you need. (In the future we'll write a manual on how to create your own)
Dashboard
How to setup/use the Dashboard
Login to Jira (As an Agent) https://support.yamnet.com/
Same credentials can be used as Windows (Computer login)
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Dashboard setup (only needed for first time or for new dashboard)
- Go to Dashboards and select Manage Dashboards
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- Type P&A in the Search field
- Click on the Search button
Image Added - Click on the star to add your department Dashboard as a favorite (You can select multiple favorite Dashboards)
Image Added - Click on the Dashboard Name to open the Dashboard
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- From now onwards the selected Dashboard is set as your Jira Home page. If you are working on a ticket or anywhere else in Jira, click on the
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- In case your Dashboard is not set as homepage this can be changed in your profile settings via:
Click on your Avatar (Main navigation bar at the top Right), Under MY JIRA HOME select Dashboard.
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Recommended learning
Jira fundamentals (free, self-paced, 90 minutes, certification option)
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