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Jira beginner's guide to Agile (free, self-paced, 90 minutes, certification option)

2. Jira SD for operational support

Customer portal

Issuetypes

Workflows

Field configuration

SD Classification field

New field SD Classification has been created. This field replaces the current EPIC’s used in Servicedesk.

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3

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Issuetypes

Workflows

Field configuration

Yamaha Team(s) field, for Programme and Project

Upon request of PMO team a multi select field Yamaha team(s) for Issue type  Programme and Project has been created.
This field replaces the old Team Yamaha field for these two Issues types. If assistance for a bulk update is required, please contact a Jira Administrator.

The Yamaha Team  single select field is only needed to be filled for the creation of Deliverables or an Enhancement ticket.

Team(s) can be selected via a drop down menu and pressing CTRL to select multiple teams.
When no values are set, select the edit button to add field values.
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Responsible Architect field, for Programme and Project

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4. Jira YIS for development

Issuetypes

Workflows

Field configuration

Yamaha Teams

Fix/version

When closing an item, you are often prompted to fill in the mandatory field for Fix/Version.

Jsox compliance

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. Smart use 

Quick keys

Quick filters

Card colours

DOR

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