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In Jira, teams use issues to track individual pieces of work that must be completed. Depending on how your team uses Jira, an issue could represent a project task, a helpdesk ticket, a request form, etc.

Each Jira issue has a Issue key which exists out of two unique identifiers components: a prefix which is related to a Jira project and a sequential number.

Example: Yamaha Applications Support Desk - SD , Yamaha Portfolio Board - YPM

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Press the arrow in front of the section to switch between unfolded and folded .

Workflow

In a issue under the Details section via the  (view workflow) button next to the Status field the complete workflow can be opened for display.
By hovering over the the arrows the transition of this specific status is shown which can be chosen as next/previous step.

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Confluence links to a Jira issue can be found under  Section Issue Links -  Mentioned in

Example:

Subtasks are automatically linked to the original ticket.

In the original ticket you can see all linked sub-Tasks

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Create manually a new issue link to Jira issue or Confluence or Weblink

To create a new manual link open the issue you wish to link to another issue.  

Please note that that this manual action is only needed for issues that did not follow the correct workflow or if it need to be linked to a different or parent/child issue as well.

Issues that followed the correct workflow between projects will be linked automatically.

Confluence pages can directly be linked to a Jira ticket. Instructions can be found on the following page: How-to use links and anchors (bookmarks) in Confluence.

Parent = Main (original) issue
Child = Sub issue from main issue

Select More > Link to display the Link dialog box.
Ensure that the Jira Issue item is selected at the left of the dialog box and then choose the type of link to be created from the This issue drop-down list

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Please note that that this manual action is only needed for issues that did not follow the correct workflow or if it need to be linked to a different or parent/child issue as well.

Parent = Main issue

Child = Sub issue from main issue

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Issue types

Standard Issue types

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