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Display and manage user attributes from Active Directory all across your Jira. At Yamaha Motor Europe N.V. this Addon is used to sync YME directory for all YME and Distributor employees.
Fields that are synced between Active Directory and Jira:
- Username = User Id
- Full Name
- Job Title
Telephone Number
Mobile Number
Company
- Office = YME or Distributor
- Department
Manager
Description = Job Title & Department
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Doublecheck for Jira Service Management
“Keep Your Internal Comments Internal”
In Jira Service Desk the default setting for commenting is "Respond to customer" which may result in unwanted communication with the customer by accident,
The result may be that you lose the customer or at least create some unnecessary noise.
With Doublecheck for Jira Service Desk, you are prompted for confirmation, before you send out a comment by accident.
Internal communication does not require any confirmation.
Documentation for this addon can be found here: Accxia-doublecheck-for-jira-and-service-desk
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