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Jira Chapter 

The Jira Chapter meetings are canceled, due to overlap with other meetings where  Jira/Confluence is also discussed as a topic, such as Scrum Chapter.

The following proposal has been agreed on 1-2-2023 with attendees in the Jira Chapter meeting:

• A workshop will be arranged once every 2 to 3 months in which a clear agenda with topics is presented.
  Anyone from Information Systems Division can join when interested and request topics (questions/improvements/adjustments) by the Jira administrator to be added to the workshop agenda.
• Jira changes will be updated in the manuals, if there is any unclarity, reference can be made to the training material. If not found ask Jira administrator to explain.
• Suggestions for improvement/adjustments can be discussed within the teams.
  The scrum masters can ask the Jira administrator to add a PBI (product backlog item) in the Jira Board.
• The Jira administrator will join the Scrum Master chapter on regular basis and can be invited when Jira/Confluence topics are on the agenda of any other meeting as well.

Communication

• Updates can be send in a newletter via e-mail with the higlights of updates and Jira fields changes including a reference to the training material.
• Include Jira/Confluence as topic in the Townhall meeting.
• Planned maintenance will be informed via banner in Jira and the customer portal(s) and in the Jira Maintenance Teams group.
• Jira/Confluence information regarding unexpected situations is sent by email and, if possible, communicated via banner in Jira/Confluence and the Jira customer portal(s).

FAQ

• How can I learn more about past changes? We advise you to read the Jira Training and Confluence Training materials, or dive into tickets resolved in past Jira sprints: ’22 Jira apps – S2’ ’22 Jira apps – S3’ etcetera.
• How can I learn more about upcoming changes? We advise you to check the short term planning here: YIS- JIRA-APPS Scrum board or the long term planning here: Roadmap Jira/Confluence/Bitbucket.
• How can I bring my brilliant improvement idea for Jira/Confluence or Bitbucket to the Jira team? Reach out to a Jira admin via MS Teams or e-mail, for Bitbucket please reach out to Marcel Smit. 
• How can I ask support for Jira, Confluence or Bitbucket? Please raise a ticket for Infra Servicedesk via the Jira Customer Portal

Step to step guide for Admins

Following steps need to be taken when Avisi has send a mail with date/time proposal for Jira/Confluence/Bitbucket maintenance.

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