Login instructions Via the Jira Customer portal support can be requested for Jira, Confluence and Bitbucket.
Select Infra Servicedesk and then the relevant application-module.
Instructions how to use the portal can be found under: YME Information Systems Supportdesk Yamaha Support Portal Guide
- All Yamaha employees need access to the Jira Customer portal and the Confluence Knowledge base: UM.
With onboarding access is automatically arranged via Active directory by Infra Servicedesk.
- For non-Yamaha employees a customer account in Jira internal directory is created by a Jira (Project) Administrator.
- For consultants working for Yamaha using a Yamaha laptop access is arranged via Active directory by Infra Servicedesk after approval from a Jira (Project) Administrator.
- Access as a licensed user is only granted after approval from a Jira administrator.
Jira/Confluence Licensed account can be requests via Jira access for Yamaha employees is arranged via Active Directory (maintained by Infra Servicedesk), for (external) users without a Yamaha account, a customer account can be created and approved by a Jira Administrator. A Account can be requests via a Yamaha Employee via the Jira support portal portal https://support.yamnet.com/, select Business Applications (ITS Support) select Infra Servicedesk and Application-Module: Jira.
- Confluence and Bitbucket access can be requested via the Jira support portal https://support.yamnet.com/ select Business Applications (ITS Support) Infra Servicedesk and Application - Module Confluence or Bitbucket.
Edit permission for pages Confluence pages can only be granted to licensed users, approval is always needed by from a Jira administrator.
If you encounter login is not possible issues in Jira, Confluence or Bitbucket please call Infra Servicedesk: Telephone+31(0)20-6546141 or send a mail to YME_B2B Applications b2bapps@yamaha-motor.eu.
YME Jira Administrators are:
Bianca van der Meer and René van der Pal.
E-mail: bianca.vandermeer@yamaha-motor.eu
Mobile +31 (0) 620443345