Page History
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More detailed documentation for this project can be found under Yamaha Applications Support Desk (SD).
Change Advisory Board (CAB)
Change advisory Board (CAB) workflow is used for approval of fixes and creation of a functional/technical conceptional design document.
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Jira Training documentation can be found under: Jira training for Yamaha Portfolio Planning (YPM).
Software delivery projects
| Project | Key | Project type and Purpose |
|---|---|---|
| B2B-Apps - BA | BA | Software delivery - Cognos, TM1, Cubes |
| B2B-Apps - Logistics | BL | Software delivery - YLS, SYS2000, Witron |
| B2B-Apps - Ympact | YM | Software delivery - YMPACT |
| B2C-Apps | B2C | Software delivery - various products used by B2C/EPAM team(s) |
| YamahaISprojects | YIS | Software delivery - Agile teams |
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Together we strive to arrive at a Jira configuration that is usable for all teams, supporting all YME Information Systems processes in a comprehensive, simplified manner.
Documentation can be found on the following page: Jira training for Yamaha IS Projects (YIS)
B2C-Apps (B2C)
Jira SD-> B2C-Incident ticket creation
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Overview Solution group and Yamaha Team / Yamaha Team(s)
Within Information systems Systems Division there are three Agile Release Trains
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The train is made up of multiple agile teams, an overview can be found on the following page: Team details - all trains
| Agile Release Train | Solution Group | First line assignment Yamaha Team | Second/third line Yamaha team / Yamaha team(s) |
| Enable Train | Infra Servicedesk | INFRA-SD | Team details - all trains |
| Enable Train | Infrastructure | INFRA-SD, assignment to teams INFRA, INFRA-AS400, CLOUD RANGERS by INFRA-SD Team details - all trains | Team details - all trains |
Business Train | Business Applications | new incoming: B2B-APPS-BAU, assignment to teams by INFRA-SD Team details - all trains | Team details - all trains |
| Business Train | Logistics Applications | new incoming B2B-LOGISTICS, assignment to correct team by: | Team details - all trains |
| Business Train | Business Analytics | new incoming B2B-BI, assignment to correct team by LIGHTBEAM | Team details - all trains |
| Consumer Train | Consumer Applications | B2C-EPAM-BAU | Team details - all trains |
Incoming ticket handling for Yamaha Application Support Desk (SD-)
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Overview
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