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Work around is to collapse
Please note that settings are saved when you collapse a section, when opening a new Jira issue make sure you have opened the section again.
Mentions (often known as @mentions) are a useful way of drawing someone's attention to a issue or a comment.
When you mention a user, they'll receive a notification by email.
You could also reassign a issue to a colleague for consultation, but that’s a fairly heavyweight operation to just ask a question.
By using @mentions, you can quickly direct conversation in comments to get needed feedback and keep you moving forward.
That way the issue always stays assigned to you and on your radar.
The following users can being mentioned in Jira:
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Requested participants of a
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issue which are only Jira Servicedesk portal customers cannot being mentioned, unless they have left a comment in the ticket, then they will become a commenter on
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the issue.
To mention someone using autocomplete, type '@' in the editor then start typing their name. Choose the person you want to mention from the list of suggestions.
Jira will suggest people you've mentioned previously (after yourself, of course).
It then continues to suggest matches as you type. If you've not mentioned the person recently, we'll also include information about whether they've commented or contributed to the current page, to help you find the right person, fast.
Select the person you want to mention and it will be added to the issue comment box.
If you'd rather use the Insert menu, choose Insert > User Mention then search for and select the user you want to mention.
Following filter can being used in your dashboard to display all unresolved tickets of the last 7 days where you have being mentioned in.
A Jira Workflow has three basic components: statuses, transitions and resolutions.
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At the top of a team board you usually find Quick Filters. These are specifically designed for your team board.
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