...

Information Systems Division is using the following Jira projects:

In a future state for 2023 only the Jira Projects in black text above will remain for Information Systems.

• Yamaha Applications Support Desk (SD) captures all requests from end-users, who experience difficulties with their day-to-day use of IT applications. These items are validated, then if valid resolved as soon as possible.
  
• Yamaha IS Projects (YIS) captures all work of scrum teams in the Agile Transformation. These processes are being streamlined to support scrum processes, and make Jira a tool for collaboration more than administration.
• B2C-Apps (B2C) captures all work for B2C /EPAM team(s) working with waterfall methodology. Processes are being streamlined with new Yamaha way of working.
• Yamaha Portfolio Board (YPM) collects all ideas for IT initiatives, and validates the business case and expected rewards for implementing such initiatives before assigning work to development teams. It's very much about preparing work.
• Other Software delivery projects capture work for teams that have not yet joined the Agile Transformation and will be phased out when moved to YIS.

• Yamaha Motor next Stage Project (EUYNS) Yamaha Motor Next Stage Projects (YNS) has been setup as supporting platform to check the progress between YMC and PwC at the same time in the YNS project.
  

In due time, Information Systems teams working in Jira Software projects will be onboarded to the YIS project, so this can become our mutually agreed way of working for Software delivery.
Any team joining will be coached through the (Agile) transition and will be able to provide input on unique ways of working that will need to be integrated. Together we will make it a success.
For now, these Information Systems projects will keep on using their current of way of working. With time and proper preparation, they will migrate into YIS. 

The Change Advisory Board will (CAB) captures approval of fixes and creation of a functional/technical conceptional design document , this will be phased out completely as it will be covered by the Yamaha Portfolio Board and  and Software project(s).

In paragraphs below you can find a short summary per project and links to the more detailed Jira-project documentation.

Yamaha Applications Support Desk (SD) 

...

Anchor
Yamaha Applications Support Desk (SD) Yamaha Applications Support Desk (SD)

In Yamaha Applications Support Desk all operational support (BAU- all operational support (BAU- Business As Usual) requests are registered that relates to IT Application Issues/errors for existing functionality, data correction and authorization requests.

Users can create a new issue via the Yamaha Motor Europe support portal, via this portal you can go to the YME Information Systems Support Portal to submit a IT request.
Instructions of the portal forms can be found here: YME Information Systems Support Portal Guide

Note
The Image Modified button should NOT be used for creation of a SD issue.

If a bugfix is required to deliver a functional/technical solution for the original SD issue a linked Bug and for B2C Incident can be created in a Software delivery project.

The SD issue remains open until the fix has been applied and is used to keep the reporter and participants informed or to collect information from the requester.

More detailed documentation for this project can be found under  Jira More detailed documentation for this project can be found under  Jira training for Yamaha Applications Support Desk (SD).

Change Advisory Board (CAB) 

Anchor
Change

...

Advisory Board (CAB) Change Advisory Board (CAB)

Change advisory Board (CAB) project is  workflow is used for approval of fixes and creation of a functional/technical conceptional design document.

CAB Issue types

One of the two following conditions must be met to create a CAB issue.

...

Under the SD issue the reporter and requested participants can be informed about the change applied/ to be applied but is also used to collect information from the requester.

CAB Workflow

Image Removed

Function design (FD) and Technical design (TD) documents can be found in Confluence under space  Functional Conceptional Designs.
At the main page instructions can be found how a Functional/Technical Conceptional Design document can be created (via standardized template).

More detailed documentation for this project can be found under Jira Training for Change Advisory Board (CAB)

Yamaha Portfolio Board (YPM)

...

 

Anchor
Yamaha Portfolio Board (YPM) Yamaha Portfolio Board (YPM)

Before work is ready for Before work is ready for development, any initiative (idea) for software development is first vetted by the portfolio management, to understand whether the proposal is of strategic value to YME.
Once it is agreed that the idea initiative should be implemented, a selection of what to do first is made based on business case, priority, and urgency. This way we ensure that time is spent on the most valuable topics.
In Jira these ideas initiatives are created within Jira-Project Yamaha Portfolio Board (YPM). After a initiative is approved in the Yamaha Portfolio Board (YPM), development items for implementation will be created by the teams in a Jira Software Delivery Project.

Jira Training documentation can be found under: Jira training for Yamaha Portfolio Planning (YPM).

...

...

Jira project B2C-Apps (B2C) will remain for B2C teams working with Waterfall methodology. Processes are being streamlined with new Yamaha way of working.

Yamaha IS Projects (YIS)  

Anchor
Yamaha IS Projects (YIS) Yamaha IS Projects (YIS)

Project YIS is set up as a single space to allow Next to the above projects also Yamaha Motor next Stage Project (EUYNS) is used, only some Information Systems and Business users are having access to this project.
Yamaha Motor Next Stage Projects (YNS) has been setup as supporting platform to check the progress between YMC and PwC at the same time in the YNS project. to align on an Agile way of working, as part of the Agile Transformation.

Together we strive to arrive at a Jira configuration that is usable for all teams, supporting all YME Information Systems processes in a comprehensive, simplified manner.

Documentation can be found on the following page:  Jira training for Yamaha Motor Next Stage (EUYNS)

Yamaha IS Projects (YIS) 

Project YIS is set up as a single space to allow Information Systems and Business to align on an Agile way of working, as part of the Agile Transformation.

IS Projects (YIS) 

B2C-Apps (B2C) 

Anchor
B2C-Apps (B2C) B2C-Apps (B2C)

Project B2C is set up as a single space for Consumer Train to work with a Waterfall methodology.

Together with EPAM and Yamaha teams Together we strive to arrive at a Jira configuration that is usable for all teamsB2C, supporting all YME Information Systems processes in a comprehensive, simplified manner.

Documentation can be found on the following page: Jira training for Yamaha IS Projects (YIS) 

B2C-Apps (B2C)

Project B2C is set up as a single space for Consumer Train to work with a Waterfall methodology.

for B2C-APPS (B2C)

Yamaha Motor next Stage Project (EUYNS) 

Anchor
Yamaha Motor next Stage Project (EUYNS) Yamaha Motor next Stage Project (EUYNS)

Yamaha Motor Next Stage Projects (YNS) has been setup as supporting platform to check the progress between YMC and PwC at the same time in the YNS project.
Only some Information Systems and Business users are having access to this projectTogether with EPAM and Yamaha teams we strive to arrive at a Jira configuration that is usable for B2C, supporting all YME Information Systems processes in a comprehensive, simplified manner.

Documentation can be found on the following page: Jira training for B2C-APPS (B2CYamaha Motor Next Stage (EUYNS)

Assigning an Issue to a different team

...