Page History

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or go to the Issue card in the board and select Create Sub-Task

Reordering sub-tasks on a issue

If you've added sub-tasks to an issue, and need to reorder them, you can drag and drop them on the issue navigator view of the parent issue. If you're using a board in Jira Software, you can also reorder the sub-tasks on the board view. However, these two methods are independent of each other. Reordering sub-tasks on the parent issue will not reorder tasks on an existing board, and vice-versa.

Issue links

Jira Projects issues and Confluence pages can be linked to a specific Jira issue. These links can be found in a Jira issue under section Issue Links

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Select More > Link to display the Link dialog box.
Ensure that the Jira Issue item is selected at the left of the dialog box and then choose the type of link to be created from the This issue drop-down list

Share a issue link with a customer  

When a licensed Jira Service Management user opens issue, the link differs from the public link used for the Customer Portal.
If the Licensed user wants to share an issue to a customer,  use the view customer request button, and then copy the link for sharing.

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Link for licensed user: https://support.yamnet.com/browse/SD-7312   
Link for Customer: https://support.yamnet.com/servicedesk/customer/portal/1/SD-7312

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Commenting on issues

Adding comments to an issue is a useful way to record additional detail about an issue, and collaborate with team members.
Comments are shown in the Comments tab of the Activity section when you view an issue.

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See Instructions under Editing dashboards how to add the filter to a dashboard.

Watching and voting for issues

You can select Start watching this issue to be automatically notified of issue updates.
You can also click the number of watchers on the issue to add other Jira users as watchers. 

You can select Vote for this issue to encourage the responsible team to resolve or complete the issue.

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Tracking issues with Labels

Labeling helps you categorize and search for an issue. When viewing an issue, select More > Labels to add or remove labels, which will appear in the Details section:

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You can click a label (e.g. doc in the above screenshot) to jump to the Issue Navigator and see a list of all issues that have this label. You can also add the Labels Gadget to your dashboard to quickly find issues with labels relevant to you and your team.

Queues (Service Management only)

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Searching for flagged issues

The flag for an issue is stored in a custom checkbox field named "Flagged", which has only one value: Impediment.

This means that you can use this JQL query to find flagged issues: Flagged = Impediment



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