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Sync errors will appear when an Issue type is moved to another issue type. This must always be done manually in both Jira instances and project as the (new) workflow needs to be mapped.

Common sync errors

• Issue type has been manually changed via move option in Jira PWC or Jira YME.
  Please  Please try to avoid moving issues to another issue type, instead cancel the wrongly created issue and create a new issue with the correct issue type! 
  • Action: If move the issue is already donemoved to another issue type , perform the same Issue type move action in Jira PWC and Jira YME for all synced issues in all related Jira projects.
    If you do not have access to perform this action in Jira PWC and Jira YME please contact a Jira administrator.
    
    

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