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More detailed instructions for managing your user preferences such as Avatar, Language, home page, e-mail notifications etc. can be found on the following Atlassian Page: Managing your user profile.
Accessibility
We want every team around the globe to be able to use Jira with the least amount of trouble, and the accessibility settings bring us closer towards this goal.
Whether your vision is impaired, you can't really tell colors apart, or just strongly believe that blue, azure, and sapphire are the same thing.
You can personalize your accessibility settings to make it easier to work with Jira. To change the settings, click your user avatar 
and select Accessibility.
You can choose the following options:
- Underlined links
This option underlines all hyperlinks around Jira to make them more visible.
- Patterns on issue statuses
This options adds unique patterns to issue statuses to distinguish between them more easily.
- Increased text spacing
This option increases text spacing between characters, words, lines of text, and paragraphs.
- Background in subtle buttons
This options adds a gray background to subtle buttons (normally displayed on hover) to make them more prominent.
For more information go to the Atlassian documentation: Accessibility
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Teams use Jira projects to:
- Manage software delivery (Jira Software)
- Manage Helpdesk (Jira Service management)
- Manage Business projects or HR-employee onboarding, Finance managing procurement processes (Jira core)
- Manage software delivery (Jira Software)
- Manage Helpdesk (Jira Service management)
For each Jira project everything can be configured by A Jira or Project administrator in schemes, and it consists of:
- Field Configuration
- Permissions
- Notification
- Screens
- Workflows
- Custom Fields
- Issue Types
Jira
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Core (Manage Business Projects or HR operations)
Jira Core is a customizable workflow solution that organizes projects and tasks into one central location, and provides the infrastructure to automate business processes and increase productivity for your team.
Jira
Jira Service Management makes it easier to categorize service requests, incidents, problems, and changes from your customers by organizing and prioritizing these requests in a single place, and keeps your team on track with goals (or service level agreements).
Jira Service Management, also called Jira Service Desk includes:
- A customizable customer portal
- Prioritized and customizable queues
- SLA (Service Level Agreement)
- Automation for repetitive tasks
- Connection to knowledge base (Confluence)
Jira Software (software delivery projects)
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- Basic software development
- Scrum software development
- Kanban software development
- Project management
- Process management
- Task management
Jira
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Service Management (service (desk) projects)
Jira Service Management makes it easier to categorize service requests, incidents, problems, and changes from your customers by organizing and prioritizing these requests in a single place, and keeps your team on track with goals (or service level agreements).
Jira Service Management, also called Jira Service Desk includes:
- A customizable customer portal
- Prioritized and customizable queues
- SLA (Service Level Agreement)
- Automation for repetitive tasks
- Connection to knowledge base (Confluence)
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Issues
In Jira, teams use issues to track individual pieces of work that must be completed. Depending on how your team uses Jira, an issue could represent a project task, a helpdesk ticket, a request form, etc.
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Searching for flagged issues
The flag for an issue is stored in a custom checkbox field named "Flagged", which has only one value: Impediment.
This means that you can use this JQL query to find flagged issues: Flagged = Impediment
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Overview
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