...
Via the Backbone issue Sync panel at the right side you can see to which issue it has been synced in the other instance or YME project.
Example: EUYNS-1546 YISYIS-11225
The Backbone sync link internally via EUYNS and YIS is not working as this refers to a local host.
Due to firewall limitations it is not possible to go outside and inside of a Jira Instance in one query which is required for Backbone Issue Sync.
Workaround: Please type the Issue Key number in the Search of Jira YME to access the issue or click on the Partner Issue Key YME field if this is filled or the Issue sync link ( synced from or synced to).
Example: EUYNS-10330 YIS YIS-13385
For newly synced issues also Issue links are added see below example:
...