Page History
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'Cumulative' means that the last measurement shows the total number for the entire quarter.
Quality charts
The Bugs Resolved Per Week shows how many Bug issue types were created and resolved by your team.
Ideally a team has no open bugs. Try to resolve these as soon as possible.
The "Retrospective" Items Done Per Week shows any item with "Retrospective" in the summary that has been resolved in that period.
This allows teams who choose to store their retro items in Jira to visualise process improvements over time in an automated fashion.
The Average Age Chart for SD Tickets shows how old the service desk tickets in this team are on average.
For example:
A team has three SD tickets
One ticket is 1 day old
One ticket is 2 days old
One ticket is 297 days old
Then the average ticket age on that day is 100 days.
Ideally, a team has no SD tickets older than the Service Level Agreement allows, which is 15 days for Low priority items.
The SD Tickets Remaining, Oldest First shows the fastest way to reduce average age of SD tickets: by resolving the top item.
Ideally, a team has no SD tickets older than the Service Level Agreement allows, which is 15 days for Low priority items.
The Priority is listed in the chart's second column.
The Scrum template
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Overview
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