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    • Close /Open ?  We want to know if the case is already closed after part replacement. Or open and You waiting for spare parts /support etc.
    • Requested Parts. Please type there defective parts for warranty replacement. Part Number/Part Name/ Qty required.
    • Get or Attached info ?  Select if diagnostic files was attached. System backup, Logs, Pictures, movies etc.. Backup is very is important for fault analyze.
    • Two last checkboxes mark . Mark in case when You uploaded above data( backups etc..) to The Yamaha service portal.

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