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- Fill up the online form: Machine Hardware/Software Trouble Report
- Attachment area on the top. Drop the files there, specially machine backup, error logs, or other files required to explain the situation. (50Mb max)
- Outline of the problem, subject. Write there short abstract, topic name related to the fault, or warranty target etc.
- Customer Name is the name of the customer were the machine is currently located, owner of the machine.
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