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Step-by-step guide: How to fill up and submit Machine Hardware/Software Trouble Report to Service Portal.

Attachment area on the top. Drop the files there, specially machine backup, error logs, or other files required to explain the situation. (50Mb max)
Outline of the problem, subject. Write there short abstract, topic name related to the fault, or warranty target etc.
Customer Name is the name of the customer were the machine is currently located, owner of the machine.

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