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  1. Go to Issues > Search for Issues
  2. Build your JQL query
  3. Click Save As and give the filter a clear, descriptive name (e.g. SPARKLE - Open Bugs Q2 2026)
  4. Set filter sharing to your team or project so others can use the dashboard

Filter Naming Convention

Type

Example

Team filter

TEAM - Description - Quarter/Year

Project filter

PROJECT KEY - Description

Cross-project filter

CROSS - Description - Quarter/Year

Gadget Guidelines

  • Two Dimensional Filter Statistics - use for breakdown by assignee, priority or status. Always base on a saved filter.
  • Filter Results - limit to 20 rows maximum to avoid performance issues.
  • Pie Chart - use for status or priority distribution only. Avoid using on filters returning more than 500 issues.
  • Created vs Resolved - useful for trend analysis. Set period to weekly for sprint dashboards, monthly for programme dashboards.

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Each quarterly dashboard should contain the following gadgets:

Gadget

Purpose

Filter example

Filter Results

Open issues this quarter

project = X AND fixVersion = "Q2 2026" AND statusCategory != Done

Pie Chart

Status distribution

project = X AND fixVersion = "Q2 2026"

Two Dimensional Filter Statistics

Issues by assignee

project = X AND fixVersion = "Q2 2026" AND statusCategory != Done

Created vs Resolved

Throughput trend

project = X AND fixVersion = "Q2 2026"

Filtering per Quarter

Use Fix Version or a label to scope quarterly dashboards. Recommended approach:

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Dashboard Ownership & Housekeeping

Rule

Detail

Every dashboard must have an owner

Set in dashboard permissions

Review dashboards quarterly

Archive or delete dashboards no longer in use

Do not share dashboards as public

Share with specific groups or projects only

Broken gadgets must be fixed within 1 sprint

A gadget showing an error affects all viewers

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Need Help?

If you need help setting up a dashboard or filter, raise a request via the IT Service Desk.

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Last updated: May 2026 - Maintained by iSPARKLE-SPARKLE team