Introduction

This document describes how a robotjob (change) request can be created.

A Robotjob Ticket can be created via the following two options

• Via Create button, via this way a ticket can directly be created for a RobotJob Change 
• Via Customer portal requesting a new ticket for one of the below options or for a existing Servicedesk ticket.
    - Question (Service request)
    - Issue/problem (Incident)

New Robotjob ticket via Create button

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