Page History

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1. •  1. Customer portal 
     Check if customer portal is available and if a ticket can be raised:  https://support.yamnet.com/. Close ticket when successfully received.
     
     
   •  2. Incoming mail
     Check send incoming emails if configured, test connection
     
     
   •  3. Outgoing mail
     Check Outgoing emails is configured, test connection
     
     
   •  4. Dashboards
     Look for a Dashboard, are filters shown and working
     
     
   •  5. Boards
     Look at several boards, Scrum and Kanban if these are loading and have correct filters
     
     
   •  6. Issues
   •  6.a. Open existing SD ticket and check if you see attachments
   •  6.b. Open existing B2B ticket and check if you see links
     
     
   •  7. Check integration with Bitbucket, Confluence, and Testing tools
   •  7.a. Application manager test if you can switch between Jira/Confluence/Bitbucket
   •  7.b. Test Bitbucket integration
     Open existing B2B ticket and try to jump to Bitbucket via create branche.
     More - Create branche
     
   •  7c. Confluence integration: Open a page and select Edit
     
     ink a Jira ticket to Confluence page and check if link is appearing in Confluence and in Jira issue.
     
   •  8. Create different JQLs to search for issues, check result.
     
     
   •  9. Check messages for compatibility on applications 
     
     
   •  10. Bigpicture
     Open Big Picture to load
     Image Added
   •  11. Backbone Sync
     Check if Backbone Sync is running , check on new errors via troubleshooting.
     Project YNS: Project settings - Issue synchronization