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How to fill up and submit Warranty Claim Form to Yamaha Service Portal. |
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Download the Warranty Claim Report.
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- Attachment area on the top. Drop there Warranty Claim Report (MS Excel document), or other files required to explain the situation.
- Outline of the problem, subject. Write there short abstract, topic name related to the fault, or warranty target etc.
- Details (Description). Explain the situation with details, You can copy Trouble detail from excel form and add the solution.
- Customer Company Name is the name of the customer were the machine is currently located, owner of the machine.
- Machine Model, type there exact model of the machine from the machine serial number plate if possible. example(YSM20R-2)
- Machine Serial, S/N is located on the machine name plate, please always verify if it match witch machine software.
- Machine name plate example:
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Click on form field push CTRL+A to select all, then CTRL+SHIFT+V to paste plain text, Part Numbers / Names / Qty's.
- Push Create to submit the form.
After submitting a form. Communication and possibilities
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