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Never worked with Jira before? No problem. Please first read the Jira training Basics page.
This chapter is part of is part Jira training for Information Systems, below the Jira setup for Information Systems - B2C Apps (B2C) is explained.

Documentation by EPAM for Jira usage can be found under: Jira Ticket Lifecycle

B2C-Apps (B2C)

Project B2C is a Software delivery Project used by B2C and EPAM teams working Scrum or Kanban.

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