Jira/Confluence roadmap 2023

• AFOS migration Jira/Confluence/Bitbucket
• Servicedesk redesign including portal (Jira SD project)
• YMES use Jira/Confluence Service management project including support portal or different project setup?
• Service use Jira, Service management project including support portal(intro meeting with team has taken place but haven’t seen official request yet)

Other topics

• License renewing Jira/Confluence/Bitbucket including addons. Most licenses expire March 2023 and some in June/July 2023. Licensed need to be requested before the end of January 2023 at Avisi.

Jira

• Jira Addons to be discussed, for example usage of Big Picture or use different addon for resource planning/roadmap (also to be discussed further with Bjorn)
• Jira Align Usage? To be discussed for PMO planning.
• Support agile teams in usage of Jira and finetuning YIS project.
  • Migrate Jira development projects YM, BA, BI, B2C to YIS
  • Integrate Infra in YIS project or separate project but no changes made via SD.
• Jira coaching ambassador Distributors
• Jira/Confluence onboarding/ training -> YME L&D support?
• (EU) YNS project support, Backbone Sync - continues support and troubleshooting
• Jira permissions -> move to authorization per role and groups for global permissions?
• Jira project cleanup for field configurations and screens
• Alignment Jira usage IS-Business forward requests between projects?
• User Onboarding process (including alignment HR, Facility, reception)
• User Offboarding process (including alignment HR, Facility, reception)

Confluence

• User manuals public redesign
• Simplify permissions and have introduce space owners