Elevate user rights request is used for Ympact to request YMXXITS1 access to have command line access and to operate in Ympact (Branch specific) Production environment.

Step-by-step guide

1. If a SD-ticket has status 'In Progress'   Req. Elevated user rights can be requested  by selecting this option via the Workflow button.
   
2.  A new authorization request ticket is created (linked as 'implements' to the original user ticket).
3. The assignee opens this ticket and changes the subject to the correct branch and enters a reason for access in the description field
4. Select Req. Authorizations via the Workflow button.
   
   
   
5. This request is published on the Teamlead / Department Manager project management board for approval, status changes to Awaiting authorization.
   
   
   
6. Once approved, Status changes to Awaiting execution and Team Yamaha: team#INFRA-AS400 is added.  The ticket is moved to the AS400-Infra  dashboard to grant the access and inform the assignee. 
   
   
7. After access is granted Infra-AS400 support closes the ticket.
   That concludes the process, the ticket is closed, password is provided and the assignee can continue.

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.