Via the Jira Customer portal support can be requested for Jira, Confluence and Bitbucket.
Select Infra Servicedesk and then the relevant application-module.

Instructions how to use the portal can be found under:  Yamaha Support Portal Guide

• All Yamaha employees need access to the Jira Customer portal and the Confluence Knowledge base: User Manuals (Public).
  With onboarding access is automatically arranged via Active directory by Infra Servicedesk.
  
• For non-Yamaha employees a customer account in Jira internal directory is created by a Jira (Project) Administrator.
• For consultants working for Yamaha using a Yamaha laptop access is arranged via Active directory by Infra Servicedesk after approval from a Jira (Project) Administrator.

• Access as a licensed user is only granted after approval from a Jira administrator.
  Jira/Confluence Licensed account can be requests via a Yamaha Employee via the Jira support portal https://support.yamnet.com/, select Infra Servicedesk and Application-Module: Jira.
  
• Confluence and Bitbucket access can be requested via the Jira support portal  https://support.yamnet.com/ select Infra Servicedesk and Application - Module Confluence or Bitbucket.
  Edit permission for Confluence pages can only be granted to licensed users, approval is always needed from a Jira administrator.

If you encounter login issues in Jira, Confluence or Bitbucket please call Infra Servicedesk: Telephone+31(0)20-6546141;


YME Jira Administrators:

Bianca van der Meer

E-mail: bianca.vandermeer@yamaha-motor.eu

Mobile +31 (0) 620443345