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  1. Task is created 
    1. Automatically Assignee is set,  same assignee of Original Onboarding ticket.
    2. Description is automatically added

      Task is also visible in the Customer portal 



      The following section is for Facility & Reception:

  2. Facility/Receptions executes task as requested in Onboarding form
  3. Facility/Reception informs via comment in customer portal what action has been taken: Provided Batch, Keys, Desk
    After adding comment select Add
  4. Assignee receives comment notification via e-mail
  5. If all required actions are performed Task can be closed.
    1. Assignee select Done to close the ticket
      Image Modified
    2. Assignee adds comment for share with customer to confirm to Facility/Reception that task will be closed.


No action needed, select Canceled and provide reason for cancelation.

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