Versions Compared

Old Version 5

changes.mady.by.user Bianca van der Meer

Saved on

compared with

New Version Current

changes.mady.by.user Bianca van der Meer

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Login instructions Via the Jira Customer portal support can be requested for Jira, Confluence and Bitbucket and Trello.
Select Infra Servicedesk and then the relevant application-module.

Instructions how to use the portal can be found under:  Applications Supportdesk YME

  • Jira access for Yamaha employees is arranged via Active Directory (maintained by YME_servicedesk), for (external) users without a Yamaha account a customer account can be created by a Administrator. Access request need to be approved by a Administrator.
  • Confluence and Bitbucket access can be requested via the Jira support portal  https://support.yamnet.com/ at the relevant department, if not known which department to choose use Business Applications (ITS Support).
    Edit permission for pages can only be granted to licensed users, approval is always needed by a administrator.

  Yamaha Support Portal Guide


  • All Yamaha employees need access to the Jira Customer portal and the Confluence Knowledge base: UM.
    With onboarding access is automatically arranged via Active directory by YME Servicedesk.
  • For non-Yamaha employees a customer account in Jira internal directory is created by a Jira (Project) Administrator.
  • For consultants working for Yamaha using a Yamaha laptop access is arranged via Active directory by YME Servicedesk after approval from a Jira (Project) Administrator.


  • Access as a licensed user is only granted after approval from a Jira administrator and can be requested through the onboarding process form. See for procedure: Onboarding process
    For non Yamaha employees that will not work longer than 3 months for Yamaha the following form can be used: Onboarding request new (external) employee
    For existing users a  Jira/Confluence/Bitbucket Licensed account can be requests via the Jira support portal form Application Access request
    For non-Yamaha employees a Yamaha manager/team lead should always be included as requested participant.

If you encounter login issues in Jira, Confluence or Bitbucket please call YME Servicedesk: Telephone+31(0)20-6546141;

YME Jira Administrators:

Bianca van der Meer
Howard NeddIf login is not possible in Jira, Confluence or Bitbucket a e-mail can be send to: YME_B2B Applications b2bapps@yamaha-motor.eu
YME Administrators:  Bianca van der Meer and René van der Pal.