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Login instructions Via the Jira Customer portal support can be requested for Jira, Confluence and Bitbucket and Trello.
Select Infra Servicedesk and then the relevant application-module.

Instructions how to use the portal can be found under:  
YME Information Systems Supportdesk

  • Jira access for Yamaha employees is arranged via Active Directory (maintained by Infra Servicedesk), for (external) users without a Yamaha account, a customer account can be created and approved by a Jira Administrator. A Account can be requests via a Yamaha Employee via the Jira support portal https://support.yamnet.com/, select  Business Applications (ITS Support) and Application-Module: Jira. 
  • Confluence and Bitbucket access can be requested via the Jira support portal  https://support.yamnet.com/ select Business Applications (ITS Support) and Application - Module Confluence or Bitbucket.
    Edit permission for pages can only be granted to licensed users, approval is always needed by a Jira administrator.

  Yamaha Support Portal Guide


  • All Yamaha employees need access to the Jira Customer portal and the Confluence Knowledge base: UM.
    With onboarding access is automatically arranged via Active directory by YME Servicedesk.

  • For non-Yamaha employees a customer account in Jira internal directory is created by a Jira (Project) Administrator.
  • For consultants working for Yamaha using a Yamaha laptop access is arranged via Active directory by YME Servicedesk after approval from a Jira (Project) Administrator.


  • Access as a licensed user is only granted after approval from a Jira administrator and can be requested through the onboarding process form. See for procedure: Onboarding process
    For non Yamaha employees that will not work longer than 3 months for Yamaha the following form can be used: Onboarding request new (external) employee
    For existing users a  Jira/Confluence/Bitbucket Licensed account can be requests via the Jira support portal form Application Access request

    For non-Yamaha employees a Yamaha manager/team lead should always be included as requested participant.

If you encounter login issues If login is not possible in Jira, Confluence or Bitbucket please call Infra YME Servicedesk: Telephone+31(0)20-6546141 or send a mail to YME_B2B Applications b2bapps@yamaha-motor.eu.;

YME Jira Administrators are: 

Bianca van der Meer and René van der Pal.
Howard Nedd