Login instructions Via the Jira Customer portal support can be requested for Jira, Confluence and Bitbucket and Trello.
Select Infra Servicedesk and then the relevant application-module.
Instructions how to use the portal can be found under: YME Information Systems Supportdesk
- Jira access for Yamaha employees is arranged via Active Directory (maintained by Infra Servicedesk), for (external) users without a Yamaha account, a customer account can be created and approved by a Jira Administrator. A Account can be requests via a Yamaha Employee via the Jira support portal https://support.yamnet.com/, select Business Applications (ITS Support) and Application-Module: Jira.
- Confluence and Bitbucket access can be requested via the Jira support portal https://support.yamnet.com/ select Business Applications (ITS Support) and Application - Module Confluence or Bitbucket.
Edit permission for pages can only be granted to licensed users, approval is always needed by a Jira administrator.
Yamaha Support Portal Guide
- All Yamaha employees need access to the Jira Customer portal and the Confluence Knowledge base: UM.
With onboarding access is automatically arranged via Active directory by YME Servicedesk.
- For non-Yamaha employees a customer account in Jira internal directory is created by a Jira (Project) Administrator.
- For consultants working for Yamaha using a Yamaha laptop access is arranged via Active directory by YME Servicedesk after approval from a Jira (Project) Administrator.
- Access as a licensed user is only granted after approval from a Jira administrator and can be requested through the onboarding process form. See for procedure: Onboarding process
For non Yamaha employees that will not work longer than 3 months for Yamaha the following form can be used: Onboarding request new (external) employee
For existing users a Jira/Confluence/Bitbucket Licensed account can be requests via the Jira support portal form Application Access request
For non-Yamaha employees a Yamaha manager/team lead should always be included as requested participant.
If you encounter login issues If login is not possible in Jira, Confluence or Bitbucket please call Infra YME Servicedesk: Telephone+31(0)20-6546141 or send a mail to YME_B2B Applications b2bapps@yamaha-motor.eu.;
YME Jira Administrators are:
Bianca van der Meer and René van der Pal.
Howard Nedd