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- Note date and time of issue occurrence
- Check if Jira server is running and if CPU and memory access is sufficient
- Log on to the server and (as root) run the following commands:
top -b -n 5 > top
free -m > free
vmstat 5 10 > vmstat
df -hP > df - Raise a ticket at Avisi support (first line) and include the generated log files to the ticket.
Contact details can be found under Contact details for support Jira and Confluence support, Confluence, Bitbucket and Trello
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