Via the Jira Customer portal support can be requested for Jira, Confluence and Bitbucket.
Select Infra Servicedesk and then the relevant application-module.
Instructions how to use the portal can be found under: Yamaha Support Portal Guide
- All Yamaha employees need access to the Jira Customer portal and the Confluence Knowledge base: User Manuals (Public).
With onboarding access is automatically arranged via Active directory by Infra Servicedesk. - For non-Yamaha employees a customer account in Jira internal directory is created by a Jira (Project) Administrator.
- For consultants working for Yamaha using a Yamaha laptop access is arranged via Active directory by Infra Servicedesk after approval from a Jira (Project) Administrator.
- Access as a licensed user is only granted after approval from a Jira administrator.
Jira/Confluence Licensed account can be requests via a Yamaha Employee via the Jira support portal https://support.yamnet.com/, select Infra Servicedesk and Application-Module: Jira. - Confluence and Bitbucket access can be requested via the Jira support portal https://support.yamnet.com/ select Infra Servicedesk and Application - Module Confluence or Bitbucket.
Edit permission for Confluence pages can only be granted to licensed users, approval is always needed from a Jira administrator.
If you encounter login issues in Jira, Confluence or Bitbucket please call Infra Servicedesk: Telephone+31(0)20-6546141;
YME Jira Administrators:
Bianca van der Meer
E-mail: bianca.vandermeer@yamaha-motor.eu
Mobile +31 (0) 620443345
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